Frequently asked questions
Essential information about accounts, orders, IMEI services, payments and reseller API access.
Create an account, add balance, review the active catalogue and submit the details requested by the service form. Track the result in your account.
See how it worksYou are responsible for submitted details. Orders already sent to a supplier cannot always be stopped.
Open service catalogueEach service shows an estimated time. Supplier response, maintenance or demand may change it.
The result is reviewed under the service conditions and refund policy. Eligible amounts return to the account balance.
Refund & cancellationAccess depends on account group and approval. Eligible accounts can create a key and register the first connecting IP automatically.
Explore reseller accessDHRU Fusion-compatible actions and documented REST endpoints are supported. Current actions appear in the API documentation.
API docs